Privacy policy

Last updated: 18 october 2025

This Privacy Policy explains how Siddha Ashram (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make purchases from https://kedarnathashram.com/ (the “Site”) or otherwise use our services (collectively, the “Services”). “You” and “your” means any user of the Services, whether a customer, visitor, or other individual.

Please read this Privacy Policy carefully. By using any of our Services you agree to the practices described here. If you do not agree, please do not use the Site.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the revised policy on the Site and update the “Last updated” date.

What information we collect

We collect information necessary to provide the Services, including:

Information you give us directly: name, billing & shipping address, phone number, email, order details, account credentials, messages to customer support, product reviews.

Usage and device information: IP address, browser type, device identifiers, pages viewed, cookies, referrer, and other analytics data collected automatically.

Information from third parties: payment processors (for payment info), shipping and fulfillment partners, and analytics or advertising partners.

How we use your information

We use personal information to:

Process and fulfill orders, manage accounts, and provide customer support.
Process payments and prevent fraud.
Communicate about your orders, account, offers, updates, and policy changes.
Improve our Site and Services, run analytics, and personalise content and advertising.
Comply with legal obligations and protect our rights.

Cookies & tracking

We use cookies and similar technologies. For Shopify-specific information about cookies, see Shopify’s cookie page: https://www.shopify.com/legal/cookies. We may also use Google Analytics, Facebook Pixel, and other third-party tracking — these tools help us improve the Site and personalise ads. You can control or block cookies through your browser settings (note that blocking cookies may affect Site functionality).

Disclosure of your information

We may share your information with:

Service providers who support our business (payment processors, shipping/fulfillment, hosting, analytics).
Marketing partners and platforms (for advertising and personalization).
Affiliates or in connection with a business transaction (sale, merger).
Law enforcement or third parties when required by law or to protect rights and safety.

Payment & security

We do not store full card details on our servers. Payments are processed by our payment providers PhonePe Payment Gateway and PayPal — replace with the providers you use). We take reasonable technical and organizational measures to protect your information, but no system is completely secure.

Data retention

We retain personal information for as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

Order and transactional data: 7 years (or as required by tax law).
Account information: retained until account deletion plus any required archival period.
(Adjust these numbers to match your business and legal requirements.)

Your rights and choices

Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal information. You can also opt out of marketing communications by following unsubscribe links in our emails or contacting us at the address below.

Children

Our Services are not intended for children under 16. We do not knowingly collect information about children. If you believe we have collected such information, contact us to request deletion.

International transfers

As an online business we may transfer data to servers and service providers outside your country. When transferring data we use appropriate safeguards and legal mechanisms.

Complaints & supervisory authority

If you have concerns about our data handling, please contact us first. You may also lodge a complaint with your local data protection authority if you are not satisfied with our response.

Third-party links & platforms

The Site may contain links to third-party sites or services. We are not responsible for their privacy practices; please review their policies.

Contact us

If you have questions or want to exercise any rights, contact us at:
Email: kamakhyajewellersweb@gmail.com]
Phone: +916353134497